Legal

Terms of Service

Last updated July 2026

01 Agreement

These Terms of Service (the “Terms”) govern your access to and use of the Couvert marketing website and the interactive product demo available on it (together, the “Site”). By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy and Cookie Policy, which are incorporated here by reference. If you do not agree with these Terms, please do not use the Site.

02 Definitions

To keep things clear, a few terms are used throughout:

  • Couvert, “we,” “us,” or “our” means the company that operates the Couvert reservation platform and this website, based in Rīga, Latvia.
  • You means the person or organisation accessing the Site.
  • Site means this marketing website, its content, and the interactive product demo.
  • Platform means the Couvert reservation product itself, which is provided to restaurant customers under a separate agreement.

03 The service

The Site exists to explain what the Couvert Platform does and to let you experience an interactive demo of it. Any restaurant, menu, floor plan, availability, or booking shown in the demo is illustrative and provided for demonstration only. It does not represent a real venue, real availability, or a real reservation, and nothing you do in the demo creates a booking anywhere.

Access to the actual Platform for your own restaurant is arranged separately and is governed by its own service agreement, not by these Terms.

04 Eligibility

The Site is intended for restaurant owners, operators, and hospitality professionals evaluating the Platform. By using the Site you confirm that you are at least 16 years old and that, if you act on behalf of a business, you are authorised to do so.

05 Acceptable use

You agree to use the Site lawfully, and not to:

  • Submit false, misleading, or unlawful information, or content you do not have the right to share.
  • Interfere with or disrupt the Site, place unreasonable load on it, or attempt to bypass its security or access controls.
  • Scrape, crawl, or copy the Site or its content by automated means beyond ordinary browsing and standard search indexing.
  • Reverse engineer, decompile, or attempt to extract the source code of the Site or the demo, except to the extent the law expressly permits.
  • Use the Site to distribute malware, or to harass, defraud, or infringe the rights of anyone.

We may investigate suspected misuse and, where appropriate, restrict or block access.

06 Intellectual property

The Site and everything in it, including the Couvert name and logo, the interface, layout, text, graphics, the demo experience, and the underlying code, is owned by Couvert or its licensors and is protected by intellectual property laws. These Terms do not give you any right to copy, modify, distribute, or create derivative works from the Site or the Platform, beyond the ordinary use of viewing the Site in your browser. All rights not expressly granted are reserved.

07 Your submissions

When you send us information through a form, you keep ownership of what you submit. You grant us a limited, non-exclusive licence to use that information solely to respond to you, arrange a walkthrough, and operate the Site. You confirm that the information is accurate and that you are allowed to share it. How we handle personal data is described in our Privacy Policy.

08 Demo and no reliance

The Site and demo are provided for general information and evaluation. Content may be simplified, incomplete, or out of date, and the demo is a representation of the Platform rather than the Platform itself. You should not rely on the Site as professional, legal, or business advice, and you should confirm any detail with us before making a decision based on it.

09 Third-party links and services

The Site may link to, or rely on, third-party websites and services (for example, hosting, email, or analytics providers). We do not control those third parties and are not responsible for their content, practices, or availability. Your use of a third-party service is governed by that party’s own terms and privacy policy.

10 Disclaimer of warranties

The Site and demo are provided on an “as is” and “as available” basis, without warranty of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Couvert does not warrant that the Site will be uninterrupted, timely, secure, or error free, or that any information on it is accurate or complete.

11 Limitation of liability

To the maximum extent permitted by law, Couvert and its people will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Site. Our total liability for any claim relating to the Site will not exceed one hundred euro (EUR 100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In those places the limitations above apply only to the extent permitted by law, and nothing in these Terms limits liability that cannot lawfully be limited, such as for death or personal injury caused by negligence, or for fraud.

12 Indemnity

To the extent the law allows, you agree to indemnify and hold Couvert harmless from any claims, damages, liabilities, and reasonable expenses (including legal fees) arising from information you submit, your use of the Site, or your breach of these Terms or of any applicable law or third-party right.

13 Suspension and termination

We may suspend or restrict access to the Site, in whole or in part, at any time, including if we believe these Terms have been breached. The sections that by their nature should survive, including intellectual property, disclaimers, limitation of liability, indemnity, and governing law, continue to apply after any termination.

14 Governing law and venue

These Terms are governed by the laws of the Republic of Latvia, without regard to its conflict of law rules, and, where you deal with us as a consumer, without depriving you of the mandatory protections of the country where you live. The courts of Rīga, Latvia will have jurisdiction over any dispute, except where mandatory law entitles you to bring proceedings in your own country.

15 Changes to these terms

We may update these Terms from time to time. When we make a change, we will post the revised Terms with a new date at the top of this page. Your continued use of the Site after the changes are posted means you accept the revised Terms. If you do not agree with a change, please stop using the Site.

16 Contact

If you have any question about these Terms, write to hello@nexcouvert.com and we will be glad to help.